Rider Newsletter

  1. New Lost Item Feature, Follow Empower on X, & more!

    Lost Item Feature! Empower’s new “Lost Item” feature allows you to quickly let your driver know you left something in their car and the best way they can contact you. To let your driver know you left something behind, open your “Ride History” from the main menu in the app. Then select the ride in which you left […]

  2. National press, major milestones, & more!

    Empower in the press! The scale of drivers working for themselves in DC using Empower and hard-working drivers’ fight for their civil rights against Uber-backed DC politicians has garnered national earned media in the New York Times and Inc. Magazine. Please comment on the stories and share them with your friends and family on social media to support driver civil rights! […]

  3. Multi-Stop and change request features released!

    Multi-Stop and change request features released! Empower has released eagerly anticipated new multi-stop functionality! You can now more easily add or change a stop within the Empower rider app. Whether you are running errands, or need to make a quick stop on your way to your final destination, you can now more easily do so within […]

  4. Metrobus Scavenger Hunt! AirPods Winner!

    Metrobus Scavenger Hunt! Empower launched an aggressive pro-driver ad campaign that is running on 20 metrobuses, with plans to expand the campaign in the Fall. The ad’s message is simple and to the point: “Support Drivers. Delete Uber. Download Empower.”  To make things fun for all of you who are instrumental in supporting these hard-working drivers, […]

  5. AirPods Pro giveaway!

    Empower – AirPods Pro giveaway! Empower is giving away a FREE set of AirPods Pro earbuds. For a chance to win, all you have to do is complete 5 or more rides in the month of June! Refer friends and drivers to earn more ride credit! Did you know that you get ride credit for […]

  6. Booking long distance rides, new FAQ design, and more!

    Booking long distance rides! Do you need to book a long distance ride? Well now you can using Empower! Riders can now request higher priced rides thanks to Empower’s new in app payment card verification system. Updates to Empower’s new Frequently Asked Questions page! Empower’s FAQ page has be re-designed to make it easier for you […]