About Empower:
We are on a mission to transform the gig economy so that hard-working people can earn a sustainable living. For us, this starts with the rideshare industry. If you want to be part of a fast-growing, mission-driven organization that cares about making a difference for gig economy workers, then we’d like to hear from you.
About the Role:
Empower is hiring Community Managers for its DC Operations. Community Managers at
Empower are responsible for driver and rider acquisition and retention on the Empower
platform. Specific responsibilities include:
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Develop and execute a plan to acquire driver customers in the DC market; this often
requires on-the-ground hustle explaining why we’re better than other alternatives
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Identify opportunities and develop strategies to improve efficiency in driver
operations (onboarding new drivers and helping existing drivers)
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Use a data driven decision making mentality, sound business judgment, and strong
analytical thinking to drive continuous process improvements
About You:
- You are a detail-oriented, high-energy, driven problem-solver and self-starter with an exceptional work ethic and a desire to be part of a team disrupting the status quo
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You love building relationships with people and are often the person who can strike
up a conversation with strangers
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You have no fear of hard problems and rejection– those only fuel you to do better
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You have a team-first mentality and a professional attitude
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You take a startup (all-hands-on-deck) “I bust my butt because I love it” approach
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You are an excellent communicator, knowing when to engage the broader team and
when to flag issues to other parts of the company
What Do You Bring?
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Experience as a political or campaign staffer or organizer
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Experience at a startup or in a similarly intense environment
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Experience working with community partners and being a part of a small team
- Experience creating and managing social media content
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Experience in retail sales is a plus
- Experience managing a sales team preferred; direct sales experience can be helpful
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Prior professional and relevant work experience preferred
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Must be available and willing to work full-time and in-person in DC
What Do We Offer?
- Competitive compensation ($60k – $80k + equity, based on experience)
- Competitive benefits package
- Being part of a great team and an ambitious mission to better the lives of gig workers
